PilotBPM brings resident files, waitlists, leasing workflows, and everyday tasks together — so your team spends less time hunting for paperwork and more time with residents and owners.
No credit card required · Set up your workspace in minutes
4
Tasks
2
Projects
1
SOP edits
3
RentQue
Important notices
Maple Heights pool hours
Summer hours: 8am–9pm daily through Labor Day.
My assigned tasks
Send renewal offer
Maple Heights · Unit 204 renewal
Pool gate latch repair
Facilities · Maple Heights
RentQue
Oak Park — 3 offers pending
File Cabinets
142 files · Maple Heights
Resident files and waitlists alongside the workflows you already run — without juggling extra logins and spreadsheets.
Operating hubs for launches, onboardings, and long-running ops — with custom labels, health, and closeout.
Digital resident files per property — scan leases in, find any document in seconds, and keep notes with the file instead of in someone's inbox.
Waitlists and applications without the spreadsheet — ranked lists, online apply, and offers in the same system your team already uses.
Design reusable processes once — stages, tasks, routing, proof, and SLAs.
Launch blueprints as tracked projects. Every task, approval, and file captured.
Versioned procedures with pull-request style suggestions and reviews.
Collect input and trigger workflows — open a ticket and start a project at once.
An intake front door with queues, SLAs, and optional auto-launched workflows.
Store, version, and preview files with a built-in viewer used app-wide.
Model nested regions and sites with cascading permissions and oversight.
Allow/deny rules, department scoping, custom roles, ranks, and temp access.
An immutable record of who did what, when, and why — built for compliance.
A marketplace of optional modules and integrations you can toggle per tenant.
Prototype checklists privately, run them for real, then submit upward.
Throughput, bottlenecks, and team visibility scoped to your permissions.
If your team still files leases in email, Dropbox, or a cabinet in the back office, you already know the cost: slow move-ins, lost documents, and audits that take days. File Cabinets is the resident file room — digital, searchable, and organized the way property people actually think: by property, unit, and person.
Maple Heights
180 units · Evanston, IL · Multifamily
Unit 204
James & Sarah Chen
12 documents
Marcus Williams
8 documents
Unit 118 · Move-in
Elena Ruiz
Lease packet filed today
Oak Park Terrace waitlist — 3 offers pending
Waitlists shouldn't live in Excel, email threads, and three different portals. RentQue gives applicants a simple way to apply, keeps your ranking rules consistent, and hands off to leasing when a unit opens — in the same workspace as your files and tasks.
Oak Park Terrace · BMR Waitlist
64 townhomes · Accepting applicants
Jordan Lee
leasing@summit.com pipeline
Sam Nguyen
leasing@summit.com pipeline
Taylor Brooks
leasing@summit.com pipeline
Alex Rivera
leasing@summit.com pipeline
24
Active
3
Offers out
8
Filled YTD
Leasing playbooks, move-in checklists, and vendor onboarding shouldn't live in PDFs nobody opens. PilotBPM gives you versioned SOPs organized by property and department — with pull-request style suggestions so site staff can propose updates and corporate can review before anything goes live.
SOP & Knowledge
Summit Property Group · 4 spaces · versioned procedures
Leasing Playbook
6 pages
Maple Heights Playbook
4 pages
Vendor Management
3 pages
Suggested edit · awaiting review
Leasing team proposed: add income verification step before lease packet prep.
Submitted by leasing@summit.com
Design a process once, then run it the same way every time — while capturing exactly what happened.
Step 1
Map the stages and tasks of a process, set who's responsible, and what proof is required.
Step 2
Launch from a form, a ticket, the sandbox, or by hand. Tasks auto-route to the right people.
Step 3
Steps can launch sub-workflows that route to the next person or department in the chain.
Step 4
Watch progress, capture evidence, and keep a complete, reviewable history of everything.
Start free, upgrade when you grow. Every plan includes the core workspace — higher tiers unlock more modules, seats, and AI.
3 seats
25K AI tokens / mo
Modules
50 seats
250K AI tokens / mo
Modules
250 seats
1M AI tokens / mo
Modules
Prices in USD. Need more seats, SSO, or self-hosting? Talk to us.
Multifamily, affordable, commercial, and mixed portfolios — plus the ops teams that support them.
Launch new hubs, onboard clients, and track vendor cutovers with room-scoped tasks, issues, and receivables.
Run leasing, maintenance, and turnovers the same way at every site — with resident files, waitlists, and tasks in one place instead of shared drives and side systems.
Fair, trackable waitlists for affordable, workforce, or staff housing — less manual ranking and fewer "where is that application?" emails.
Roll out store policies and openers/closers consistently — while letting specific regions follow their own playbooks.
Turn request forms into tickets and tracked projects, with approvals and SLAs that don't slip through email.
Run client onboarding, contract reviews, and approvals as repeatable processes with a full audit trail.
We lead with property and housing because that's where we're deepest today. Under the hood, PilotBPM is a workflow platform — blueprints, tasks, forms, tickets, and audit — that fits wherever repeatable work matters. Explore all industries →
Open new sites, onboard vendors, and run cutovers with the same checklist every time — not a different spreadsheet per hub.
Credentialing, policy updates, and location rollouts with approvals and proof attached — ready when surveyors ask.
Safety rounds, maintenance requests, and shift handoffs tracked in one place instead of clipboards and shared folders.
Client onboarding, contract reviews, and month-end close — repeatable workflows with a clear audit trail.
Roll out standards across locations while letting each site handle local exceptions without losing visibility.
Program launches, grant reporting, and volunteer coordination — less admin drag, more time on mission.
Transparent intake, routing, and documentation for requests that need to stand up to scrutiny.
Access requests, change management, and help desk tickets that actually turn into tracked work.
Sign into Summit Property Group — a ready-to-explore multifamily workspace with real properties, resident files, waitlists, and leasing workflows. Click through what your site team would actually use.
Summit Property Group
Live demo workspace — explore modules with leasing@summit.com
File Cabinets
142 files
Maple Heights resident files
RentQue
3 offers
Oak Park Terrace BMR waitlist
SOPs
4 spaces
Leasing & site playbooks
Blueprints
2 active runs
Unit 204 renewal · Takeover
Sign in to click through real properties, waitlists, and workflows
Step-by-step guides for staff and admins — how File Cabinets, RentQue, permissions, and workflows fit together. Use them to onboard new hires, train site teams, or answer "where do I click?" without scheduling another meeting.
Want a guided demo, pricing for your team, or help migrating off spreadsheets? Send us a note and a real human will get back to you — usually within a business day.