RentQue in PilotBPM

RentQue is part of PilotBPM — a module that gives any housing provider a structured way to manage waitlists: ranked applicants, applications, offers, recertifications, and review workflows — inside the same workspace as SOPs, blueprints, forms, and tickets. There is no iframe and no second login for staff.

Who it's for

RentQue is built for waitlist-based housing programs, not a single housing type:

• Property managers and housing authorities running ranked waitlists for units or sites.
• Affordable housing programs — LIHTC, voucher, and income-restricted waitlists (a very common use case).
• Staff / employee housing — where employee priority, tenure, or other ranking rules determine when someone is offered a unit.
• Universities, employers, and institutions with limited housing inventory and a need for fair, auditable ordering.

If your organization assigns housing through a waitlist with rules and stages, RentQue fits — regardless of whether the program is "affordable" in the regulatory sense.

Enable the module

1. Admin → Modules — turn on RentQue.
2. Optional: set workspaceType to property_management_company in tenant settings for PM-focused home shortcuts.
3. Grant rentque.* permissions via roles (Admin → Members).

How it fits the platform

PilotBPM	RentQue
Departments	Communities = LOCATION departments
Forms	Waitlist intake + submission trail
Blueprints / Projects	Workflow stage tasks on applications
Tickets	PM reviews, certifications, offer follow-ups
Home	Pipeline stats and quick actions
Search	Applications, communities, waitlists

Staff vs public routes

Audience	Entry
Staff	Sidebar RentQue → waitlists, applications, offers, configuration
Applicants	Public Apply link (/rentque/apply/[slug]) and Portal
Admins	Admin → RentQue for schema/features; RentQue → Configuration for operational settings

Demo data

Summit and Northwind demo tenants can include seeded communities, waitlists, and sample applications. See your admin for demo credentials.